On the top of the BBC news listings today, albeit for a very brief time, was the story that NHS workers were staging a four hour strike. One has to wonder if there was a business continuity plan.
Of course, there will be copious copy on the reasons, the motives, how appropriate, the effect and other important issues. The media will say little about the business continuity plan and the preparation for strikes. Now in this instance I know that both staff and management have gone to extraordinary lengths to minimise the impact to patients, especially those with urgent needs, but not all strikes work like this and the ripples can go much further than anticipated and affect business continuity.
Do you have a business continuity plan?
If the strike was for teachers, for example, do your staff have children who could be affected? What about transport, could your staff get into work? If everyone works from home, do they all have internet access? Of suitable bandwidth? Can your systems cope with that many logging in externally? All of this could affect your business continuity.
There needs to be some understanding of the risks. Do these issues affect your business? Which issues affect your business? Keeping with strikes, what inputs and outputs are there in your business that could be affected by a strike? Utilities? Waste collection? Critical supplies? A business impact analysis can identify each input for your business. It can also describe the effect on your key products and services. If they do, then you should have a plan. That includes your own staff and all the other requirements.
With a little thought and some careful planning, the effect of strikes can be minimised for your business. Time to have a plan for staff being unable to get into work perhaps?